Skill Development Courses

Domestic Data Entry Operator

Duration: 01 month

Eligibility : 10thQP code: SSC/Q2212

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Manage your work to meet requirement
  • Undertake data Entry services
  • Various data entry software’s
  • Typing tips
  • Maintain a healthy, safe and secure working environment

Domestic IT Helpdesk Attendant

Duration: 01 month

Eligibility : 12thQP code: SSC/Q0110

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Deal directly with IT service requests/incidents
  • Manage your work to meet requirements
  • Maintain a healthy, safe and secure working environment

Collections Executive

Duration: 01 month

Eligibility : 12thQP code: SSC/Q2214

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Collect payments over the telephone ‐ Domestic
  • Manage your work to meet requirements
  • Maintain a healthy, safe and secure working environment

CRM Domestic Non‐ Voice

Duration: 01 month

Eligibility : 10thQP code: SSC/Q2211

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Deal remotely with customer queries ‐ Domestic
  • Internet
  • Manage your work to meet requirements
  • Maintain a healthy, safe and secure working environment

RASCI (RETAIL)

Cashier

Duration: 01 month

Eligibility : 8thQP code: RAS/ Q0102

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Service Cash Point / POS
  • Follow point-of-sale procedures for age-restricted products
  • process customer orders for goods
  • process part exchange sale transactions
  • process payments
  • process cash and credit transactions
  • process returned goods
  • Maintain health and safety
  • Create a positive image of self & organisation in the customers mind
  • Work Effectively in a Retail Team
  • Work effectively in your organisation

Sales Associate

Duration: 01 month

Eligibility : 10thQP code: RAS/ Q0104

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • process credit applications for purchases
  • keep the store secure
  • maintain healthy and safety
  • demonstrate products to customers
  • help customers choose right products
  • provide specialist support to customers facilitating purchases
  • maximise sales of goods & services
  • provide personalised sales & post-sales service support
  • create a positive image of self & organisation in the customers mind
  • resolve customer concerns
  • organise the delivery of reliable service
  • improve customer relationship
  • monitor and solve service concerns
  • promote continuous improvement in service
  • work effectively in your team
  • work effectively in your organization

Trainee Associate

Duration: 01 month

Eligibility : 10thQP code: RAS / Q0103

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • display stock to promote sales
  • plan and prepare visual merchandising displays
  • dress visual merchandising displays
  • dismantle and store visual merchandising displays
  • prepare products for sale
  • promote loyalty schemes to customers
  • Keep the store secure
  • Maintain health and safety
  • Keep the store clean and hygienic
  • Provide information and advice to customers
  • Create a positive image of self & organisation in the customers mind
  • Work Effectively in a Retail Team

Store Ops Assistant

Duration: 01 month

Eligibility : 8thQP code:RAS / Q0101

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • receive goods into storage
  • Delivery of Products
  • maintain required levels of stock
  • maintain adequate stocks levels for sale
  • maintain health and safety
  • create a positive image of self & organisation in the customers mind
  • Work Effectively in a Retail Team
  • Work effectively in your organization

TELECOM (TSSC)

Handset Repair Engineer

Duration: 01 month

Eligibility : 12th /ITI/DiplomaQP code : TEL/Q2201

  • Writing skill
  • Reading skills
  • Oral communication
  • Professional skills
  • Perform handset repair – hardware
  • Perform Handset Repair- Software
  • Tablet Repair – Hardware & Software
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